Privacy Policy

Introduction

Adusanko (“we”, “us”, “our”) is a commodity trading and brokerage company in Ghana. We are committed to protecting the personal information of everyone who visits our website or contacts us to discuss trade opportunities. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

By using this website or submitting an enquiry, you agree to the practices described in this policy.

What Data We Collect

We only collect information you voluntarily provide to us. When you submit our contact or enquiry form, we collect:

• — First and last name — to address you correctly in our response
• — Email address — to send you our reply and any quotations
• — Company or organisation name — to understand your business context
• — Commodity of interest — to route your enquiry to the right team
• — Message content — your trade requirements, quantities, or questions

We do not collect payment card details, identification documents, or sensitive personal data through this website.

How We Use Your Data

We use the information you provide solely for the following purposes:

• — Responding to your trade enquiry or quotation request
• — Providing information about our commodities and services
• — Fulfilling our legal obligations under international trade and anti-money laundering (AML) regulations
• — Maintaining records of business communications as required by international trade law

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

Who We Share Data With

In the course of arranging a trade transaction, we may need to share your contact or business information with:

• — Freight forwarders and logistics partners — to coordinate shipment and delivery
• — Banks and trade finance institutions — to process Letters of Credit (L/C) or wire transfers
• — Inspection and certification bodies (e.g. SGS, Bureau Veritas) — for quality verification
• — Regulatory authorities — where required by applicable law, customs, or port regulations

Any sharing is strictly limited to what is necessary to fulfil your trade request.

International Data Transfers

As an international commodity trading company, we work with buyers and partners across Africa, Europe, and Asia. Your data may be transferred to and processed in countries outside your own. Where we transfer data to countries that do not have equivalent data protection laws, we ensure appropriate safeguards are in place, including contractual protections with the receiving party. If you are based in the European Union or United Kingdom, these transfers comply with GDPR requirements.

Data Retention

We retain enquiry and business communication records for a minimum of 7 years in line with international trade record requirements. If no trade transaction takes place following your enquiry, we will delete your personal data after 2 years of inactivity. You may request earlier deletion at any time (see Your Rights below).

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• — Right of access — request a copy of the data we hold about you
• — Right to rectification — ask us to correct inaccurate information
• — Right to erasure — request deletion of your data where no legal obligation requires us to retain it
• — Right to object — object to processing where we rely on legitimate interest
• — Right to data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, email us at info@adusanko.com with the subject line “Privacy Request”. We will respond within 30 days.

Cookies

This website uses only essential cookies necessary for the site to function. We do not use advertising, tracking, or profiling cookies. The cookies we use are:

You can withdraw your cookie consent at any time by clearing your browser’s local storage or clicking “Decline” on the cookie banner if it reappears after clearing.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page will always show when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: